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Discussion Starter · #1 ·
Hi,
I returned from a week-long trip to find a huge spidery crack on my windshield. The car had been parked at an outdoor airport parking lot. I am having Safelite replace the windshield but received a disclaimer that sensors will need to be recalibrated and that Safelite does not do that. Can I use the calibration software on the car to perform all the necessary recalibrations? Or do I need to take it into a Tesla dealer for all the recalibrations to be performed?

Thanks.
 

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This doesn’t answer your specific question, but thought I’d offer a data point.
I am doing this now. Open a case in the Tesla app and schedule. In my case, my SC no longer does windshield replacements so they forwarded me to a third party company which said they actually meet me at the SC and do it there. The Tesla service appointment stays open, but without a date, as they order the windshield directly from Tesla (very important). All camera calibration is done there onsite. So, I’d open a case with them to see what they say. BTW, they quoted a replacement cost of $1102.95. Luckily Florida law states insurance must cover this 100%.
 

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Discussion Starter · #3 ·
This doesn’t answer your specific question, but thought I’d offer a data point.
I am doing this now. Open a case in the Tesla app and schedule. In my case, my SC no longer does windshield replacements so they forwarded me to a third party company which said they actually meet me at the SC and do it there. The Tesla service appointment stays open, but without a date, as they order the windshield directly from Tesla (very important). All camera calibration is done there onsite. So, I’d open a case with them to see what they say. BTW, they quoted a replacement cost of $1102.95. Luckily Florida law states insurance must cover this 100%.
Thanks for this. Our Tesla dealer is a fair ways away from us and I can never get a human being on the phone there. I messaged them about the windshield replacement and they can do it, but they could not give me a time estimate on how long the repair would take. I had a 7:45 am appointment and the best they could tell me via message was that it would be done by the end of day. I didn't have a day to give them so I am going with Safelite which is in my town and can get it done in a couple of hours. I just need to figure out if hitting the calibrate button on the Tesla screen is all I need to do to get everything recalibrated.
 
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