I've been seeing this exact behaviour as well since the cold weather set in. I'm in TO (2018 M3 LR).Has anyone seen the above message in the app since the weather has gotten colder? I’m not sure if there an actual problem with the charge latch, or if this is the anticipated behaviour the car dies in colder weather to prevent the charging cable from getting stuck.
The app makes it seem like the latch is broken or needs to be defrosted. Charging still appears normal when it’s going.
Any insights would be great.
The car still charges fine - but it doesn't seem like the car is locking the cable. Once it starts charging, the cable does lock as expected. I'm also not consistently getting the car to open the charge port (have to manually open) so I do suspect a service trip is coming. Unfortunately I'm out of warranty now, so not looking forward to the cost of repair.