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Community Feedback: New Forum Software Is Live!

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We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
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It looks like create date on posts were lost. Ugghh. There seems to be a few dates that some syncs took place, but it seems that everything old is new again.
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The layout is poor on my iPhone. Profile settings are off the screen so I can’t change anything. Other layouts are also poor and makes the site hard to use.
…we can action every request…
I missed the memo: when did the noun “action” become a verb?
I live just outside of San Antonio, Texas.
So how does someone in TX have the Canadian flag just below their avatar? Or did Texas move over the weekend? Or become the southern-most province?
When Canada finishes the plan for world domination, you'll all be sorry.

But you made me notice that locations are no longer under avatars, only the country flag. sigh.
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When Canada finishes the plan for world domination, you'll all be sorry.

But you made me notice that locations are no longer under avatars, only the country flag. sigh.
Agree. I found that a nice help. By the way, should I be taking French to prep for the impending invasion, or will that be perpetrating more by the English-speaking side of the country? Good to plan.
NEVER MIND ... user error.

My account had a little trouble when I tried to add more money. Before this weekend, I could edit old posts that edit feature may have gone away. No great rush as I have workarounds but would like my support status unified and features returned ... if possible. <GRINS>

Bob Wil
Agree. I found that a nice help. By the way, should I be taking French to prep for the impending invasion, or will that be perpetrating more by the English-speaking side of the country? Good to plan.
Agree. I found that a nice help. By the way, should I be taking French to prep for the impending invasion, or will that be perpetrating more by the English-speaking side of the country? Good to plan.
And as I read this, the country flag icon for me changed from the US flag. I guess North Carolina has seceded as well...quite the upheaval going on here.
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It looks like create date on posts were lost. Ugghh. There seems to be a few dates that some syncs took place, but it seems that everything old is new again.
Can you give me an example?

Are you referring to what displays within NEW?

- Cricket
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The layout is poor on my iPhone. Profile settings are off the screen so I can’t change anything. Other layouts are also poor and makes the site hard to use.
I just checked on my iPhone so that I could create screenshots for you. Although the process is slightly different, everything should be there.

Click on your avatar in the upper right-hand corner of the site. Select Account Settings.

On that page, you will see 3 horizontal lines next to the wording Your account. Click there.
Car Vehicle Tire Wheel Automotive tire


Once you click on Your account, you will be able to view all of the options, including your Preferences.
Tire Font Car Vehicle Wheel


- Cricket
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So how does someone in TX have the Canadian flag just below their avatar? Or did Texas move over the weekend? Or become the southern-most province?
Our Team is from all over the world. If the location is not filled in, it will choose the IP address, so you will see our account flag change based on who is logged in at the time. When I am logged in, it displays the US flag. When those from Toronto are logged into this account, it will display the Canadian flag.

- Cricket
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Setting Your Location

Click on your avatar, near the upper right-hand corner of the site. Select account settings from the drop-down menu.

On the account settings page, scroll down to location.

As you start typing your city, it will offer you choices which appear in the drop-down menu. Click to select the one that displays your location.

If you prefer to only display your state, simply type your state, and then click on it in the drop-down menu.

Within discussion threads, you will see your country flag displayed under your username.

User Location Privacy Settings

Click on your avatar and select Account Settings from the drop-down menu.

Your Account Settings page will open with more options. From the left-side navigation bar, select Privacy.

On your Privacy page, you will see options regarding your location.

Use the drop-down menu to select who can see your location information.

Save your privacy settings.

- Cricket
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And as I read this, the country flag icon for me changed from the US flag. I guess North Carolina has seceded as well...quite the upheaval going on here.
Are you using a VPN? That may cause the flag to change if you have not added your location to your account.

- Cricket
I can't say that I'm crazy about the new "like" options. You've added "sad' and "angry" which, to me, are both subtle ways to dig at posters. One of the best features of this forum has always been that excessive negativity and/or attacks on other forum members has been taboo. This feels like a small step in the wrong direction.
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I will be stepping away for the night, but I will return early tomorrow morning to continue answering questions.

In the meantime, please review our Community FAQs.


- Cricket
I can't say that I'm crazy about the new "like" options. You've added "sad' and "angry" which, to me, are both subtle ways to dig at posters. One of the best features of this forum has always been that excessive negativity and/or attacks on other forum members has been taboo. This feels like a small step in the wrong direction.
And no agree!
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Can you give me an example?

Are you referring to what displays within NEW?

- Cricket
I'm not seeing it now, but earlier today, I looked at a couple of threads, some with my earlier posts and they seemed to be showing incorrect on really old threads.
And no agree!
I would have "agreed" with your post @iChris93, but I couldn't!!
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We also could see alerts that had been read vs unread at a glance thanks to the red line dividing the 2. Not so obvious anymore.
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I would have "agreed" with your post @iChris93, but I couldn't!!
Same.
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