Screen freezes

Have you tried rebooting?

garsh said:

Have you tried rebooting?

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Oh! Every single time. That’s the only way to get the screen back. The annoying thing here is l have to reset every time l park for over an hour or so. l cannot turn on the a/c, defrost - nothing works until after the reset goes through. And then the Bluetooth connection has to be remade.

At this point I would suggest trying a factory reset.

If after the factory reset you still experience the issue and the service center isn't able to solve it I would invoke the Lemon Law in your State.

Reachrajram said:

Oh! Every single time. That’s the only way to get the screen back. The annoying thing here is l have to reset every time l park for over an hour or so. l cannot turn on the a/c, defrost - nothing works until after the reset goes through. And then the Bluetooth connection has to be remade.

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I think you need to do a Tesla service and get them to reload the software.

Just wait for an update to occur, that probably will fix it

ThAbtO said:

I think you need to do a Tesla service and get them to reload the software.

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Actually, you can do that yourself now. Probably worth a shot, @Reachrajram

Thanks for all the feedback.
All mentioned steps were done and have run out of options .
Tesla service was done. This is the Dublin center. They kept the car for a day to check logs. Software updates were installed. On top of that l gave them list of all manual resets made and time it was done. Bottomline the problem continues.

Reachrajram said:

Thanks for all the feedback.
All mentioned steps were done and have run out of options .
Tesla service was done. This is the Dublin center. They kept the car for a day to check logs. Software updates were installed. On top of that l gave them list of all manual resets made and time it was done. Bottomline the problem continues.

Click to expand...

There's a possibility the next update will solve your issue. If that doesn't happen, my suggestion is to document every instances this happening with video recordings to build your case. Read about your state's lemon law filing requirements, file a complaint and give a copy to your local Tesla store. I bet things will start moving.