I'm noticing a similar issue when I leave home; it seems to now have trouble switching from home wifi to cellular service. I use Apple Music and I sometimes get a spinner when trying to play a song after laving home; I pick another track or different music source and switch back to get it to work. There's been other threads related to this. I have also noticed random issues where, for example, navigation will state that there is no traffic data because there is no network connection. Happens rarely but still noticeable after recent software updates. Hopefully these will be addressed/improved in upcoming updates.

 

Since 2024.44.25.2, TuneIn stops playing when my vehicle switches from Wi-Fi to cellular. It also stopped showing artist and title information on SomaFM stations on TuneIn.

My current workaround for both of these issues is streaming SomeFM via TuneIn to the vehicle over Bluetooth.

Disabling Wi-Fi may be another workaround, but I prefer to keep my vehicle connected to Wi-Fi so it can upload driving data.

 

Yeah all started with the holiday update. The latest update that deals with shared data has improved the connectivity but TuneIn program data still has not returned for certain stations.

 

How long is LTE going out for? And are there other locations you go to where it's more consistent? It could be as simple as a weak signal at your home location, or even that the eSIM needs re-provisioning on whatever provider it's supposed to be on.

 

A day, or hours. It varies. At first on 2024.44.25.2 it came back on it's own. But on 23rd of December it was gone again. I've been at different locations in the last week over christmas. Even in 3 different countries. It fell out here and there in all three so it can't be the weak signal. I'm driving around in Scandinavia. It's always been consitent at home. Now it can fall out. Yesterday, it fell out again. This morning it was back on again. Later this afternoon it fell out again. I drove off, and suddenly it came back on it. I do not know which provider it's supposed to be on. As from the picture I could try to test modem and LTE antennas but I doubt it will fix it?

-tgmachine

 

Looks like you have a firmware issue. Next stop is finding the Reinstall Software button in Service Mode.

 

I forgot to say. I did try the modem test on the previous firmware. I got some of these errors as well. I cannot say for 100% sure if it's the exact same. but i remember it was a lot of text-info just like the ones I showed in the screenshots. If I do the software reinstall will it just reinstall the newest I have? I read here: Software Reinstall - Touchscreen that it includes having to connect a LV battery maintainer or something to the car. Does this also needs to be done? Asking because I do not want to brick my Tesla

-tgmachine

 

I installed 2024 2024.45.32 and my lte stopped working it comes and goes constantly, any ideas? i already reinstalled from service mode and did the scroll wheel reset but nothing still. I attach some images of the 2 states of the lte.

IMG_4294.PNG

• mkronf
• Dec 31, 2024

lte issues #2

IMG_4293.PNG

• mkronf
• Dec 31, 2024

 

That's two now on Euro LTE networks, I'm starting to suspect there is a system-wide outage there with Telefonica.

 

Hopefully this is fixed in a future firmware update. I've postponed my service appointment with Tesla on this, just incase it can be solved. No point in paying for swapping a card whilst the problem still exsist. They claim though through pre-checks from their side that it's a issue with the power-connection to the LTE board which might cause the issue. How can they remote-diagnose this remotely is beyond me. But since more people are experiencing this issue, it might just be a world-outage at Telefonica? If thus, it's an extremely critical thing for Tesla which they need to fix.

-tgmachine

 

i’m using telefonica in south america

 

i used the car today and the issue was fixed without doing anything

 

That's great. I hope mine will be the same tomorrow. If it happens again, please let me know. Has Tesla issued a quick fix over the air to everyone maybe?

-tgmachine

 

I take that back. It's still an issue. Just before getting 2025.2 the LTE got offline again. Thought upgrading to 2025.2 would fix it. But alas, no. It's been like this for days now. Either Telefonica/KPN has issues again(?) or it's a electronic failure. Anyone else having some idea or hints?

-tgmachine

 

Have same problem in Romania

 

Nevermind. Still broken…

 

I had this same problem. I deleted all apps (Spotify) from my audio sources except TuneIn, Radio and Bluetooth. The problem immediately resolved.
I’m not sure why. Maybe there is some kind of weird app interaction that is messing with the LTE connection.
Anyway, give it a try!

From where you delete the apps ?

 

Mine is doing this too. Drives me nuts. In and out randomly. I just had an update hit today, though (2024.45.32.20). Hopefully that will fix it.

 

Has anyone on this thread tried replacing the connectivity board? Tesla quoted me €500 to replace mine having this connectivity issue.

 

I have had similar issues but something that I've experienced is that after I supercharge my LTE comes back but then will fade away in about a day but if it makes it past the 24hr mark it'll stay for awhile then have its issues again till something triggers it to come back on. One of my thoughts was a fuse issue because they usually stay down for about 24hrs then reset. (my 12v tire pump sometimes shorts out the system and will start working 24hrs later) Not sure if anyone has had similar issues.

 

I have the same issue in NJ. It started with the holiday update. Before that no issues since I got the car 6 months earlier. No problems with the previous car for 3.5 years. I keep hoping it gets fixed with an update and sometimes it changes a bit with an update but the problem is still there. I start the car in the garage where I have strong Wi-Fi and LTE. Within a minute after I reverse out of the garage Wi-Fi switches to LTE and get a TuneIn loading error. Fooling around with TuneIn usually gets it started again. I tried scroll wheel and hard reset but the problem remains.

 

So far with the most recent updates I haven’t had any issues. Something it’s gone for a drive but then randomly comes back. This happens probably 1 every 100 drives. If you plan to take it to the service center have pretty close to exact timestamps of when the lte goes out. Should save you a lot of money with the trouble shooting. The one time I took mine in it was currently working because I had to stop at a super charger to get there so they just uninstalled everything even my account kinda like a factory reset and it’s been better since. Hopefully this is helpful

 

I wound up putting in a ticket with Tesla support. They replaced the connectivity board for $350 USD and the problem is now fixed. I was out of warranty so I had to pay out of pocket. If you have this problem and are in warranty I suggest you get it resolved by a service center.

 

I solved my problem. I turned off WI-FI and selected my home network and forget this network. Car is now always connected to LTE even when in my garage. It’s been about 10 days and no problems. Before it lost connection every day. Car stays connected to same tune-in station all the time with no disconnects. An added benefit is when a software update is available you get a message to connect to WI-FI to download. So no surprise updates and having my wife call me from the road trying to figure how to do something the update has changed.